M. Bridget Duffy, MD, is the Chief Medical Officer (CMO) of Vocera Communications, Inc., where she helps design the next generation of healthcare innovations that bridge communication gaps, improve care team collaboration, and address clinician well-being, resilience and joy.
Prior to her appointment as CMO at Vocera, Dr. Duffy co-founded and served as Chief Executive Officer of ExperiaHealth, a company that assisted healthcare leaders in accelerating improvement in the patient, family and staff experience through solutions that restore human connections and trusted relationships. ExperiaHealth was acquired by Vocera and now drives the company’s thought leadership and research collaborative as the Experience Innovation Network.
Dr. Duffy was an early pioneer in the creation of hospitalist medicine and launched programs to accelerate clinical discovery in the field of Integrative and Heart-Brain medicine, helping establish the Earl and Doris Bakken Heart Brain Institute. She was also the country’s first chief experience officer (CXO) in healthcare, establishing that role at the Cleveland Clinic in 2006 and making experience improvement a top strategic priority across the organization. Since then, Dr. Duffy has been very influential in growing the CXO role at hospitals across the country. Considered the founder of the patient experience movement, she is a frequent speaker on how humanizing healthcare impacts quality, safety and outcomes.
In 2017, Dr. Duffy was named a “Women of Influence” by Silicon Valley Business Journal and a one the “Most Powerful Women in Healthcare IT” by Health Data Management. In 2015, she was named “Woman of the Year” by Women Health Care Executives and selected as one of the “Most Influential Women in Bay Area Business” by San Francisco Business Times. Dr. Duffy was also recognized as a “Health IT Change Agent” by Health IT Outcomes in 2014 and named among the “Top 50 in Digital Healthcare” by Rock Health. Additionally, she earned the Quantum Leap Award for taking the risk to spur internal change in the field of medicine, and was featured in HealthLeaders magazine as one of “20 People Who Make Healthcare Better.”
Dr. Duffy attended medical school at the University of Minnesota, and completed her residency in internal medicine at Abbott Northwestern Hospital in Minneapolis, Minnesota. She currently serves on the board of directors for Evolent Health, Inc. and on the advisory boards of Stanford MedicineX, Velano Vascular, Hygge Health, Maven Clinic and the Institute for Healthcare Excellence.